At Aquachill, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and booking platforms.

1. Information We Collect

We may collect the following information from guests and website visitors:

• Full name

• Contact number

• Email address

• Booking and payment details

• Travel preferences and special requests

• Information submitted through contact forms or inquiries

We may also collect non-personal data such as browser type, device information, and website usage statistics to improve our services.

2. How We Use Your Information

Your information may be used to:

• Process bookings and reservations

• Respond to inquiries and customer support requests

• Send booking confirmations and trip updates

• Improve our website and services

• Provide promotional offers or updates (only when permitted)

• Comply with legal obligations and safety requirements

3. Payment Information

Payments made through third-party payment providers are processed securely. Aquachill does not store sensitive banking or card information on our servers unless required for transaction processing.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may only be shared with trusted service providers or authorities when necessary for:

• Booking operations

• Payment processing

• Legal compliance

• Safety and security purposes

5. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no online transmission or storage system can be guaranteed 100% secure.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and personalize content.

Users may disable cookies through their browser settings if preferred.

7. Third-Party Links

Our website may contain links to third-party websites or services. Aquachill is not responsible for the privacy practices or content of external websites.

8. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data where applicable

• Withdraw consent for marketing communications

Requests may be submitted through our contact channels.

9. Changes to This Policy

Aquachill reserves the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page.

10. Contact Us

For questions regarding this Privacy Policy or your personal data, please contact us through our official website or customer support channels.